(2) A trained professional will talk with you to determine if your situation is appropriate for mediation. If it is, you will be asked for basic information about yourself and the other person(s) involved.
(3) With your permission, the mediation center will contact the other person(s) involved to encourage them to participate in a mediation session.
(4) If both parties agree, the mediation center will schedule a mediation session at a time and place convenient for all.
(5) At the mediation session, trained mediators will listen to all sides of the dispute. Each party will get a chance to explain, uninterrupted, their point of view. The mediator will encourage communication from all sides to uncover facts, identify issues, and explore possible solutions.
(6) When the parties reach a solution, their agreement will be put in writing by the mediator. It is then a legally enforceable document.
Cotnact Samantha Moffett at (248) 624 5500 or firstname.lastname@example.org to find out what your options are in resolving a landlord/tenant, consumer/merchant, or neighborhood dispute; or, to find out of a local mediation center is available in your area.